Privacy Policy

INCISIVE BUSINESS LIMITED  - PRIVACY POLICY

Your privacy is important to us

At INCISIVE BUSINESS we value your right to privacy. However, in order to run an efficient and effective service, there is certain information about our users that we need to collect and use.

This policy (together with our website terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Incisive Business Limited, Registered Office; 4 Henley Way, Doddington Road, Lincoln, Lincolnshire LN6 3QR.

Information we may collect from you

In general, you can browse the INCISIVE BUSINESS website (www.incisivebusiness.com) without disclosing any information about yourself at all. Submitting personal information on our site is optional.

We may collect and process the following data about you:

When you register to use parts of our site or our entire site, subscribing to our site or posting material on our site.

When you submit an enquiry we ask for information such as your name, email address,  phone number and criteria specific to your enquiry.   This information will only be released to a small number of our registered suppliers to enable them to contact you regarding your request.

We collect details about the business on whose behalf you are making an enquiry about any product or service marketed or promoted by us, including (without limitation) the business name, address, email address and telephone number and details relevant to the purchasing enquiry such as turnover and number of employees.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Information on visitors

During the course of any visit to INCISIVE BUSINESS, the pages you see, along with something called a cookie, are downloaded to your computer.  Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report information to our supplier partners and aggregated information to our advertising partners.  Such aggregated information is statistical data about our users' browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general Internet usage by using a cookie file that is stored on the hard drive of your computer.  Cookies contain information that is transferred to your computer's hard drive.  They help us to improve our site and to deliver a better and more personalised service.

Cookies enable us:

• to estimate our audience size and usage pattern;
• to store information about your preferences and so allow us to customise our site according to your individual interests;
• to speed up your searches;
• •to recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that our advertising partners may also use cookies, over which we have no control.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA).  It may also be processed by individuals operating outside the EEA who work for us or for one of our suppliers.  Such individuals maybe engaged in, among other things, the provision of support services.  By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.  Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

Uses made of the information

INCISIVE BUSINESS uses information held about you in the following ways:

• we may disclose and use personal information collected about you within its own organisation for the purpose of internal business administration and analysis.
• to ensure that content from our site is presented in the most effective manner for you and for your computer.
• to provide you with information, products or services that you request from us or that we feel may interest you
• to allow you to participate in interactive features of our site.
• and to notify you about changes to our site.

We may also use your data, or permit selected third parties to use your data, to clarify your requirements, measure customer service and satisfaction and provide you with information about goods and services that may be of interest to you and they or we may contact you about these by post, telephone, facsimile, email or SMS.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those that were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have previously consented to this.

If you do not want us to use your data in this way or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

We will disclose information about identifiable individuals to our supplier partners.  We will not disclose information about identifiable individuals to our advertising partners but we may provide them with aggregate information about our users.  We may also use such aggregate information to help our advertising partners reach the kind of audience they want to target.  We may make use of the personal data we have collected from you to enable us to comply with our advertising partners' wishes by displaying their advertisements to that target audience.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

• in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
• or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our website terms of use and/or other agreements; or to protect the rights, property or safety of us, our customers or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at privacy@incisivebusiness.com

Our site may, from time to time, contain links to and from the websites of our supplier partners, advertising partners and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you.  You have the right to request a copy of the personal information INCISIVE BUSINESS holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address any requests to personalinfo@incisivebusiness.com.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@incisivebusiness.com